Shipping and Returns
Where does DiamondPaintingKits.com ship?
We ship to US, Canada, Australia, New Zealand, UK, Netherlands, Europe
How much does shipping cost?
Shipping costs depend on the shipping location & how many items you are ordering. Check our table reference below:
|Shipping Location||Shipping Costs per Item||Shipping Time|
|The United States||$2.63||12-20 days|
|UK, New Zealand, Netherlands, Europe||$4.21||20-40 days|
You’ll receive a tracking number shortly after placing your order, so you can see exactly when it’s scheduled to arrive.
How long will the delivery take?
Refer to the table above for delivery times. All our kits are hand-packed in order to provide you with the highest quality diamond painting experience. This may take a little bit more time, but we have a high standard of quality for our customers at DiamondPaintingKits.com
We ship the majority of our orders from the fulfillment warehouse in China. At times we also ship from within the United States if we happen to carry inventory here.
What is your return policy?
We do not require customers to return items that they are unsatisfied with. Simply contact us to request a hassle-free refund.
How do I arrange a hassle-free refund?
Please email firstname.lastname@example.org with your order details.
Enjoy a 100% money-back guarantee! Try our kits risk-free! We believe that you will enjoy our kits that much. Send us a message if you have any questions
How do I exchange an item?
We don’t operate a standard exchange service. If you want to order an item in a different size or another color, just place a new order in our online shop and send us a message to coordinate
For additional questions, email us at email@example.com and we’ll help you out.
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*Product photos are a representation of the design source and not of the patterned canvas or completed project. Please visit our What is Diamond Painting page for what to expect with these projects