Shipping and Returns

Shipping to your home! Diamond Painting Journal Kits


Where does ship?
We ship to US, Canada, Australia, New Zealand, UK, Netherlands, Europe

How much does shipping cost?
Shipping costs depend on the shipping location & how many items you are ordering. Check our table reference below:

Shipping Location Shipping Costs per Item Shipping Time
The United States $2.63 12-20 days
Canada $4.21 16-26 days
Australia $4.21 13-20 days
UK, New Zealand, Netherlands, Europe $4.21 20-40 days

You’ll receive a tracking number shortly after placing your order, so you can see exactly when it’s scheduled to arrive.

How long will the delivery take?

Refer to the table above for delivery times. All our kits are hand-packed in order to provide you with the highest quality diamond painting experience. This may take a little bit more time, but we have a high standard of quality for our customers at

We ship the majority of our orders from the fulfillment warehouse in China. At times we also ship from within the United States if we happen to carry inventory here.


What is your return policy?

We do not require customers to return items that they are unsatisfied with. Simply contact us to request a hassle-free refund.


How do I arrange a hassle-free refund?

Please email with your order details.

Enjoy a 100% money-back guarantee! Try our kits risk-free! We believe that you will enjoy our kits that much. Send us a message if you have any questions


How do I exchange an item?

We don’t operate a standard exchange service. If you want to order an item in a different size or another color, just place a new order in our online shop and send us a message to coordinate

For additional questions, email us at and we’ll help you out.

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*Product photos are a representation of the design source and not of the patterned canvas or completed project. Please visit our What is Diamond Painting page for what to expect with these projects